Get next case functionality for CRM Unified Service Desk

Last week I shared an approach for implementing next case functionality for Dynamics CRM so that users can get the "next" case to work from a queue just by clicking a button. In today's post I will show an easy way to add the same functionality to Unified Service Desk »

Get next case functionality for Dynamics CRM

Dynamics CRM offers sophisticated tools for working with cases and service queues, but sometimes users just want a quick and simple way to get the next case to work. In today's post, I'll share an easy way to implement this functionality in your Dynamics CRM organization. There are three components »

Using RabbitMQ as a message broker in Dynamics CRM data interfaces

Toward the end of last year, I put together a collection of code for using RabbitMQ as a message broker with Dynamics CRM data interfaces, and I published to my my public CRM sample code repository on GitHub here. I've just finished a five-part blog series about this for the »

Authenticating from a Node.js client to Dynamics CRM via AD FS and OAuth2

Last week I decided to finally take a look at using OAuth2 as an authentication protocol with Dynamics CRM. I wanted to understand how it could enable non-Windows clients to consume CRM data. As it turns out, I was unable to find any documentation or comprehensive code samples for non-Windows »

Console application for moving Dynamics CRM access team templates

When Dynamics CRM 2013 was released, I thought access teams were the new killer feature in that version, and I even developed custom workflow activity code to make managing access team membership easier by using connection records. I have thus far not had an opportunity to use access teams in »

Creating a near real-time streaming interface for Dynamics CRM with Node.js

Last month I put together a proof-of-concept solution that showed how to create a near real-time streaming interface for Microsoft Dynamics CRM using Node.js and Socket.IO. A video demonstration of the solution in action can be seen here: I also wrote a four-part blog »

Lots of Dynamics CRM sample code now available on GitHub

Over the years, I've shared a lot of code as part of my blogging, but I didn't do a particularly good job of making the code easily available outside of the individual blog posts. I also realized I didn't even have all the code where I could easily get to »

System.TimeoutException when importing translations with XrmToolBox

I've been using the completely awesome XrmToolBox to import translations for a large CRM organization, but I kept running into System.TimeoutException errors like the following: System.TimeoutException: The HTTP request to 'https://XXX/XrmServices/2011/Organization.svc' has exceeded the allotted timeout of 00:02:00. The time allotted »